Vision

A trusted, customer-centric and innovative medical laboratory service provider of choice.

Mission

To provide reliable, accessible and innovative medical laboratory services responsive to our customer needs.

The values of any organisation support the strategic plan and NIP values (I ACT FAIR) are aligned to its vision and mission.

We foster creative ideas to transform our organization.

We accept responsibility for our actions.

We respond immediately to the needs of our stakeholders, and will strive to provide excellent services at all times

We exhibit a positive team spirit in working together towards shared goals.

We are fair and transparent in all that we do.

We guarantee accessible and affordable services to our valued customers.

We always maintain ethical standards to maintain trust.

We treat our stakeholders with utmost respect, along with the environment in which we operate.