Who we are

scope

Namibia Institute of Pathology Limited was established as a state-owned commercial entity in August 2000 and started operations on 1 December 2000, with the objective of providing medical laboratory services to health facilities in Namibia.

At inception, NIP took over 23 laboratories from the Ministry of Health and Social Services (MoHSS) and has managed to open another 17 laboratories, bringing the total number of functional laboratories to 40. This has allowed NIP to expand its services both geographically and in terms of test repertoire.

NIP is the largest diagnostic pathology service provider in Namibia and employs over 450 employees. It handles all public health sector pathology testing and provides an extensive array of disease monitoring services. NIP services contribute to maximizing the effective delivery of care in today’s complex healthcare system. Laboratory results provide information which enables physicians and other healthcare professionals to make appropriate evidence-based diagnostic or therapeutic decisions for their patients. Diagnostic pathology services have a direct impact on many aspects of patient care including, but not limited to, length of stay and resource utilization.

The company prides itself in providing medical laboratory services which reach far beyond servicing Namibia’s public healthcare needs, but also involves the establishment of an organization that can effectively compete with private pathology providers, offering high quality, accessible and value-for-money services beyond Namibia’s borders. NIP has strong strategic alliances within the health-care industry enabling the company to align itself with best global practices.

The services which NIP offers are crucial. Without medical laboratories, it would be complex to detect and diagnose certain diseases or conditions and to monitor the progress and results of treatment.

The growing challenges brought about by diseases such as human immunodeficiency virus (HIV), tuberculosis (TB) and malaria has led to an increase in the utilization of NIP laboratories. For this reason, technical services have been organized in a way that supports professionally-managed and well-equipped laboratories, hence a state-of-the art laboratory information system is in place. While technology continues to improve the productivity of our laboratories, new technologies, diseases and disease strains continue to drive the need for more tests and testing.

One of the most recent areas of focus is the establishment of the molecular diagnostics unit, which operates a comprehensive diagnostic service based on the polymerase chain reaction (PCR) technique. The unit currently performs specialized tests such as HIV viral load, diagnosis of HIV in infants (HIV DNA PCR), chlamydia, gonorrhea, and swine flu.

NIP has committed itself to a total quality management system which is based on International Organization for Standardization (ISO) 15189:2012 standards. The standard specifies requirements for quality and competence for medical laboratories. It also promotes the improvement of overall quality of care by promoting global harmonization of medical practices that protect the health and safety of patients and healthcare providers.

The Quality Assurance Unit ensures that an effective and functional quality management system is in place by monitoring compliance of laboratory operations to documented requirements through internal quality audits.

Vision

To be the medical laboratory service provider of choice in Africa.

Vision

Mission

To provide accessible, affordable and excellent medical laboratory services.

mission

Values

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Our seven fundamental core values reflect our character as a company and establish expectations of how we treat each other, our clients, partners and the communities we serve. Our core values are represented by the statement: “ACT FAIR

Accountability: We take full responsibility for our actions.

Commitment: We will respond immediately to the needs of our stakeholders, and will strive to provide excellent services at all times.

Team Collaboration: We exhibit a positive team spirit in working together towards shared goals.

Fairness: We are fair and transparent in all that we do.

Accessible: We guarantee accessible and affordable services to our valued customers.

Integrity:We maintain ethical standards at all times.

Respect:We treat our stakeholders with utmost respect, including the environment within which we operate.

NIP Act 15 of 1999